Elk Grove Custom Collision Detail Spa
Collision: 877-212-8279
Rental: 877-212-8279
Custom/Detail: 877-212-8279
Close
Close

Testimonials

Matthew M
Full Star Full Star Full Star Full Star Full Star
5-14-2019
Amazing service!

Amazing service. Had an amazing experience with Esperanza in the rental department. She was super kind and very efficient. Will definitely be back for future rental needs

Brenda K
Full Star Full Star Full Star Full Star Full Star
5-11-2019
Thank you!

It's all in the details! Second time we have had to use your services and am even more impressed than we were the first time. From the first meeting to the final product your employees shined. Jordan was especially helpful in overcoming (admittedly because of my delays) challenges that came up from trying to find the right part at the right price to making sure I got the best deal possible to making sure everything was just right which included a car wash inside and out. Gotta admit I was thrilled to walk out with a shiny, pretty car again. Thank you, Thank you, Thank you! Brenda Koster

Janice F
Full Star Full Star Full Star Full Star Full Star
5-9-2019
Thank you Team!

I was in a rear end accident recently and I was pretty bummed my 2018 Nissan Altima got hit. Thanks to Jordan for giving me an estimate. We went with the other parties insurance which was Geico and they also did a great job with everything on their end. Thanks to Miriama for checking in my car correctly. Thanks to Hmongo and Esparanza in rental for getting me into a brand new 2019 Altima instead of me going through Enterprise. Thanks to Ruben and Samson in parts for the quick order. Thanks to the body techs Matt, Jeff, and Nick for fixing my bumper. Thanks to the painters Beto and Jorge for painting my bumper perfect. Thanks to Josh for the easy process with the paperwork at the end. Big thanks to Dennis for the awesome detail inside and out. I also added window tint which I love so much thanks to PJ for doing that! So I dropped off my car on Thursday and got it back the following week on Tuesday which was very quick and impressive. Thank you Team! My car looks brand new again!

Lilia C.
Full Star Full Star Full Star Full Star Full Star
4-30-2019
Great Job!

Took my car in for the luxury care they did a great job shot out to Ruben Casillas for detailing my beautiful car and it was returned as said the next day..

Robin and Macaria Sevilla
Full Star Full Star Full Star Full Star Full Star
4-24-2019
Our vehicle is beautiful again!

After shopping around to find a company that could detailed our smoke damaged vehicle, we found Elk Grove Custom Collision Detail online. We contacted Ruben Casillas, Detail Manager and made an appointment with him. We were impressed with the establishment and with Mr. Casillas who explained the process for detailing our vehicle. We left our car hoping for the best and to our amazement when we picked up our vehicle it looked like it had just rolled off the showroom floor. We highly recommend Elk Grove Custom Collision Detail. They are an absolutely professional team and we thank everyone involved in making our experience so positive. Our vehicle is beautiful again!

Bill D.
Full Star Full Star Full Star Full Star Full Star
3-29-2019
Made My Car Look Awesome!!

Ruben and team in the detail shop made my car look awesome!! I'm selling my Subaru Outback 2.5 XT Premium and they made it look brand new inside and out!! I was able to use the the shuttle to get home and back to pick up the car. Shuttle drivers AJ and Lindsey are sweet gentleman and offered great conversation for the ride. Thanks everyone!!

Sela N.
Full Star Full Star Full Star Full Star Full Star
3-27-2019
An AMAZING Job On My Car

The staff is beyond helpful and personable. They take their time to make sure that your visit is smooth. I really appreciate that! I went in to get a coating on my car which was done by Ruben. He did an AMAZING job on my car and not only that but took the time to make sure I was completely satisfied with how my car turned out. Needless to say I will ALWAYS come here if I need any work done on my car. THANK YOU for the wonderful service Elk Grove Custom Detail Collision Spa!!!

Diego and Andrea
Full Star Full Star Full Star Full Star Full Star
3-26-2019
I Received Several Compliments Through the Next Couple of Weeks

Ruben and his team did an incredible job detailing my Q50. The paint looked like glass when I received it, the interior looked brand new we were so happy. I received several compliments through the next couple of weeks, and I even drove my car differently lol. I also inspired my friend to get his car detailed after riding in my car. I'll make sure to return before the summer time for another detail. Great work - Diego and Andrea

Mohamed M
Full Star Full Star Full Star Full Star Full Star
3-23-2019
Treat you like Family!

From the moment I went there to schedule an appointment for me & my brother's window tint until we left! hassle free. Called in for update was told the car is ready! efficient & great service.... Jordan & Janice took really good care of us and then some! They really do treat you like family here.

Cyntrel B.
Full Star Full Star Full Star Full Star Full Star
3-21-2019
Horrible Water Spots Off My Car

Shopping around for a place that could horrible water spots off my car, Anthony let me know they could do it and he gave me a quote. Set up my appointment with Ruben and then when I dropped off my car they let me know it would take all day. I had the option to get a rental but the shuttle worked just fine for me.. they made me feel comfortable and I was very happy with the service and the outcome. Thank you

Nathan P.
Full Star Full Star Full Star Full Star Full Star
2-26-2019
My Car Has Never Looked Better!

Really great place, they offer so much for your car needs. I had my wheels powder coated and windows tinted. My car has never looked better! They also did paint repair on my passenger side and you can't tell it even happened! Really great shop!

Pamela
Full Star Full Star Full Star Full Star Full Star
6-6-2018
I'm 100% satisfied

I'm 100% satisfied with Elk Grove Custom Collision. The knowledge, patience and skill was utterly outstanding. I asked tons of questions, Natalie and James we're so patient and professional with answering. My vehicle was returned to me in perfect condition, cleaned, detailed, even gas was added in ????????. Dealing with an accident and insurance can be a pure nitemare, the crew here made that experience much more pleasant. Thank you guys so much for all of your time and energy, you're appreciated. Have a great evening and take care.

Sacramento, CA
Gerald Ellis
Full Star Full Star Full Star Full Star Full Star
1-12-2018
Can't tell there was ever any damage

The team at Elk Grove Custom Detail Collision Spa did a great job repairing the bumper on my FX 35. You can't tell there was ever any damage. Thank you!

Elk Grove, CA
Seth Hendrickson
Full Star Full Star Full Star Full Star Full Star
12-1-2017
I have used their services 3 times so far

I have used their services 3 times so far and am very impressed with their professionalism. Justin does a great job and treats the vehicles like they are are his own.

Sacramento, CA
Betzii C.
Full Star Full Star Full Star Full Star Full Star
7-7-2017
My car came out AMAZING!

Justin helped me out with which tint was legal & which was illegal, took his time with me taking my time & kept me up to date with what was going on when they had my car there for tinting.. Vanessa was amazing as well.. Overall, I had a really good visit there with them & my car came out amazing!! Thank you so much, Guys!!

Galt, CA
Kathy P.
Full Star Full Star Full Star Full Star Full Star
6-30-2017
Quality Workmanship at a Fair Cost

Because we received such outstanding service and fairness from Infinity of Elk Grove, we did not hesitate to bring our Silverado to the Collision Center following an accident. John Driebe's standards for quality and customer satisfaction transcends all aspects of his business, and once again we were the recipients of wonderful service and quality workmanship at a fair cost.

Elk Grove, CA
Vickie G.
Full Star Full Star Full Star Full Star Full Star
5-15-2017
No joke. It was spotless!

This place is conveniently close to home, plus, I've driven by it a few times and was dying for an excuse to go inside. I called to find out what they charge for auto detailing. I spoke to the friendly receptionist (sorry, I'm horrible with names) who quoted me about $100 based on what I told her I needed. I was thinking, "but you haven't seen my car yet." I was prepared to have them take one look and decide they didn't want my business. I scheduled an appointment. I was greeted by super friendly staff. They have a little lounge area for customers with comfy couches, free coffee and fountain drinks which my ride home thoroughly enjoyed as he waited for me. I was shown all the different auto detailing options. Keep in mind, we have 5 kids. We spend our time on the road rushing from swimming, soccer games, practices, etc. We practically live in this vehicle which has experienced spilt milk, ketchup smears, flying coffee, turf debris, grass and mud. Don't even get me started on the smell. First off, I wasn't made to feel embarrassed or uncomfortable for having such a disgusting mess; major points. Secondly, even after looking at our pigsty they didn't try to up sale me on a detail package. I chose a more thorough/extensive package all on my own. I paid about $250 and got back a new car. No joke. It was spotless! I don't know how they did it. The seats and seat belts were their original color. The carpets too. The paint was shiny! And, most importantly, the smell was gone. Oh! I almost forgot, we have two dogs whose hairs had interwoven with the carpet fibers and wouldn't come out no matter what vacuum I used. All gone. ALL GONE. Spotless. Dropped off my car at 9 am, picked it up by 4 pm the same day. I thought they would need a week. I didn't even expect to have it this clean. I didn't even want my kids to touch anything. Amazing place, amazing service.

Stockton
Anthony M.
Full Star Full Star Full Star Full Star Full Star
5-5-2017
Paint and Repairs look seamless

Joshua (the adjuster) and the crew at Elk Grove Custom Detail Collision Spa did an incredible job on my Mazda 3 2015 I had repaired on April 18. They worked with me to get the repair quote down to be more competitive with a quote I brought in. I chose them because they told me they could get the repairs done in 4 days vs. 2 weeks from another quote and they did get me the vehicle back in 4 days. The paint and repairs look seamless. I would not hesitate in recommending them to repair your vehicle.

Sacramento, CA
Peter S.
Full Star Full Star Full Star Full Star Full Star
4-8-2017
I would definitely recommend them for custom work.

Let's begin, I was interested in getting my Acura roof vinyl. I've called multiple places and asked for quotes. They ran 300 and above. One day I was getting my muffler deleted at muffler tech (another amazing shop) I was speaking with this guy and he introduce me to this custom detail spot. I told him I'll check them out about the vinyl wraps. I called and asked for a quote. Justin and Ricardo both great guys and extremely experienced in custom work. They quoted me almost around half the price of other. I scheduled an appointment but they were so busy. I didn't get to bring my car in until two days later. It was an all day project, I never through they offer courtesy rides at a custom shop. Ricardo asked me if I need a ride home assuming there was like a radius limit, but nope! Also forgot, they have a soda machine and coffee if you decide to wait. Drove me back home and I got a ride later on the day to pick up my ride. I must say, they won me over for more work in the future. Great group of guys. I would definitely recommend them for custom work. Check them out even if you want to ask questions. They will give you all the info needed and probably an extremely great price on top too. Thanks guys. I'll see you guys later for more work.

Vacaville, CA
Jill M.
Full Star Full Star Full Star Full Star Full Star
3-1-2017
Looking Good As New

Yesterday I "kissed" my garage door with the passenger side of my Infiniti QX70, leaving house paint on both front and back vehicle doors. I was sure I was going to need expensive body work. Stopped by Elk Grove Custom Collision Detail today and in less then an hour I drove away looking good as new! Eduardo assured me he could buff it back to original condition. He washed the car, detailed the tires and removed a red felt pen line on the rear gate. Terrific worry free service-will come back.

Elk Grove
Timothy Castro
Full Star Full Star Full Star Full Star Full Star
2-6-2017
I was impressed

I recently got my some parts on my new Infiniti Q50S wrapped and all I can say is that I was impressed. Ricardo and Steven were very knowledgeable about all the materials and techniques onto applying the wraps and was able to answer all my questions. They had an assortments of wraps I could choose from and did not push me into making a selection and were very helpful in the selection process. I was very satisfied with their work and professionalism. Would definitely recommend anyone to here and I am actually scheduled to return in a couple days to have clear bra installed on my front end.

Elk Grove, CA
Twin C.
Full Star Full Star Full Star Full Star Full Star
1-3-2017
I highly recommend coming here to get your car repaired!

I highly recommend coming here to get your car repaired! I have a 2015 Nissan Pathfinder that was in need of a repair due to an accident. I have purchased my car no more than a year ago and it only has 10k miles on it, so my goal was to locate a repair shop that can meet my expectations and restore my car to its original state. Through the whole process I had dealt with JAMES PRICE (highly recommended person to be seen) who had walked/showed me through a step by step process and what to expect. James showed me nothing but respect, professionalism and accomplished the goals that were made. My car turned out GREAT and I am absolutely satisfied.

Elk Grove, CA
Jim L.
Full Star Full Star Full Star Full Star Full Star
12-31-2016
If you care about your vehicle as much as I do...,then this is the place for you.

If you care about your vehicle as much as I do...,then this is the place for you. I am very detailed oriented and have OCD. This place is awesome!! From the office staff being extremely friendly and respectable to the incredible techs that worked on my truck. I would like to recognize Jake and Ty for doing an awesome job on making my truck look like new again. They even had a shuttle service to take me home and pick me up and the driver was very respectable too. I have worked customer service for 30 years and this place exceeded my expectations. Thank you -Jim L

Elk Grove, CA
LaVonne R.
Full Star Full Star Full Star Full Star Full Star
10-14-2016
I recently had 2 of the best customer service girls Ever!

I recently had 2 of the best customer service girls Ever! Ms. Natilie and Vanesa. I had my car towed in after a little fender bender only to be told a few days later that my car had to be totaled. I was devastated. These two women were at the top of their game, with compassion, kindness, empathy and a voice of calmness. In my time of sadness they were able to bring assurance and a sense of peace to my situation. I call them a gift from God. Why because only the love of God could use such special people to uplift you when your broken. I thank them both for their kindness and niceness toward me. OUTSTANDING customer service! Keep up the good work ladies someone just like me might need you again. You're the BEST. From Ms LaVon

Sacramento, CA
Rabia F.
Full Star Full Star Full Star Full Star Full Star
9-14-2016
Came in to get my windows tinted by Justin and they came out looking perfect!

Came in to get my windows tinted by Justin and they came out looking perfect! No bubbles or scratches! The young gentlemen provided excellent customer service I would definitely recommend him! Will be coming back for more service!

Elk Grove, CA
Auston B.
Full Star Full Star Full Star Full Star Full Star
8-26-2016
Super clean and spacious. The employees were extremely friendly and happy as I was always greeted accordingly.

I'm a little late on the review but better late than never. So about 3 weeks ago someone hit my side mirror on my 2016 Ford Mustang. I was pissed of course but luckily found this shop where josh took care of me. Before I get to josh, the first impressions of the shop were great. Super clean and spacious. The employees were extremely friendly and happy as I was always greeted accordingly. I believe her name was Christina or Vanessa who works at the front desk. Her customer service skills were above par. Josh was assigned to my car and he did an amazing job. A big thing for me is communication. Josh went above and beyond to always make sure I was always informed and in the loop about my car with follow up calls, and voicemails of necessary. This made my life easier as I was never unsure as to what was going on or my next steps. My window was repaired within a couple days and it looked like it never happened. Super easy, super simple, and effective. Thank you guys again. Definitely recommend this place.

Topeka
Marian B
Full Star Full Star Full Star Full Star Full Star
12-18-2015
Customer Testimonial

I enjoyed how simple the nogotiation was, and everyone is dressed similar which makes it easy to distinguish the sales people. So simple so easy thats all I can really say!!

Cuauhtemoc Elisa Montes
Full Star Full Star Full Star Full Star Full Star
2-18-2015
Customer Testimonial

We have taken our Infiniti G35 to Florin Road Collision twice. Once when I was rear ended, which was paid for by the other party's insurance, and again very recently to have my front bumper and chrome grill replaced and some door dings removed, which we paid for out of pocket. Both times the work done to our vehicle was superb. Our car now once again looks brand new and beautiful, and the customer service from everyone at the shop, especially Josh and Teresa was out of this world.
The given estimates were very fair and the last work we had done even came out nearly $100 less than what I was quoted. They completed the work in the amount of time they said they would and always kept in communication with us. We will not take our Infinitis (we also have Q50) to any other body shop. These guys are the real deal and treat both the customer and their vehicle with the utmost respect.

Isla C
Full Star Full Star Full Star Full Star Full Star
9-10-2014
Customer Testimonial

OMG !! I was hit by an uninsured motorist and was devastated as I really work hard to keep my car looking nice being a 2006. I reviewed the sites and got lead to Florin Road Collision Center. They worked well with my insurance and when I just showed up there they were able to take my Nissan that day. I just picked it up and it looks better than when I drove it off the used car lot !!! WOW and they did work (improvements) that were above and beyond customer service. They also kept me updated with the progress and when to expect my car to be finished. Excellent work !

Michelle Clavecilla
Full Star Full Star Full Star Full Star Full Star
2-18-2014
Customer Testimonial

My family and I have used this shop to restore all of our vehicles. I was in an accident earlier this month, had to tow my car in and for some TLC. The staff was wonderful, excellent customer service, explained all the repairs in detail. When I picked up my car, it looked brand new! I would never go anywhere else! I WILL DEFINITELY RECOMMEND THIS PLACE TO EVERYONE!!!

Amy Aswell
Full Star Full Star Full Star Full Star Full Star
2-2-2014
Customer Testimonial

First off, the staff are extremely friendly and professional. This is the number one thing I appreciate, besides the quality of work of course. From the first voicemail they left me to schedule an appointment, I could tell they were on top of things and courteous. They coordinated in a timely manner with my insurance company as well as the car rental place. My car was hit while parked in the street in front of my house and a good samaritan recorded her license plate information because she didn't stick around to leave a note herself. The damage amounted to more than $4,000. I was told the auto body repair work would take up to 10 days, but Florin Road did the job in 7 days. Overall what has felt like a very annoying and inconvenient situation has been softened by my dealings with Florin Road Collision Center. They have exceeded my expectations and yes they are located 'off the beaten path' but are well worth the drive!

Tim Hinkley
Full Star Full Star Full Star Full Star Full Star
8-12-2013
Customer Testimonial

We had just bought our 3rd Infiniti G37s from Infiniti of Elk Grove and although I did not need any work on the previous two, I knew that if I ever needed any collision repair I would go to Florin Road Collision Center. We got hit in a slight "side-swipe" manner but the scratches were deep. From the moment I called to set up delivery, until I picked the car up, the staff was excellent. They called with insurance updates, repair progress and answered all my questions. The repair work was great. I cannot tell where the damage was and the paint/finish work was excellent. I was really concerned about the paint matching but that is not an issue. What a great place to take a car that has been damaged. It is kind of like having a good plumber, electrician...don't need them everyday but you when you do, it is a big relief knowing you will get a great finished product.

Edmund Yu
Full Star Full Star Full Star Full Star Full Star
4-10-2013
Customer Testimonial

Had a Nissan Quest that needed body work done to front bumper area on the driver side. Josh was friendly and helpful in helping me arranging everything from AAA claims to ensuring all the parts and estimates were properly taken care of. Even though the turn around time took two week, I'm very satisfied with the repair and even the paint job perfectly matches the original color. Kudos to great service and i definitely recommend them if your Mazda, Nissan, or infiniti needs any type of body work.

David Laughtin
Full Star Full Star Full Star Full Star Full Star
2-22-2013
Customer Testimonial

After our 2012 Nissan Altima was rear ended on the freeway, we thought that it would take a week to repair the damage. When Josh looked at the car and told us that it would be ready and look like new within 3 days, he held up to that promise with superb and superior expertise provided by the technicians at Florin Road Collision Center. The car is like new again and you can not tell that anything ever happened. Kudos for the excellent job.

Woody Wintergreen
Full Star Full Star Full Star Full Star Full Star
2-1-2013
Customer Testimonial

Our pickup truck needed work on the back quarter panel, taillight and bumper. They were friendly and helpful when we had questions, and now it looks better than new. The only part that was less than ideal was that it took two days longer than they originally estimated. It was worth it.

kbeauty bell
Full Star Full Star Full Star Full Star Full Star
1-18-2012
Customer Testimonial

All the staff were very helpful and friendly. They took the time to explain to me every steps to take and what insurance papers to look for. I didn't feel rushed on the phone or when I was in the office. They went out of their way to make sure the rental car drivers were on the way as soon as I walked in the door, and the coffee was excellent! I'm a very picky person who rates my experience on service and professionalism. I would take any car I have to their shop before I try to go any were else. Thank you to the team who helped me!

Erieca Valdez
Full Star Full Star Full Star Full Star Full Star
1-2-2011
Customer Testimonial

Took my 2011 Nissan Altima in for some repairs from an accident. I was very impressed by the whole experience. From the warm welcome of the staff, to the "we'll take care of it" persona they carried. They dealt with the insurance so all I had to do was drop my damaged car off and pick up my repaired vehicle. They kept me informed on any changes made and kept me worry free. It was the smoothest most non hassle repair, I would highly recommend this shop to anyone.